Managed Networks
Installation Is Only the Beginning.
Installing infrastructure and maintaining it are two different jobs. RCTS managed services keep your network performing long after deployment, with proactive oversight, up-to-date documentation, and responsive support.
What’s Included
Managed Network Services
Ongoing oversight that keeps your network healthy, documented, and ready to grow.
Proactive Monitoring
Ongoing health checks that help catch issues before they become outages.
Network Health Reviews
Scheduled performance assessments and capacity planning to stay ahead of demand.
Performance Optimization
Configuration tuning, traffic analysis, and adjustments to keep performance consistent.
Remote Troubleshooting
Priority remote support for fast diagnosis and resolution.
Configuration & Documentation
Documentation maintenance, configuration management, and change tracking.
Hardware Lifecycle Planning
Firmware coordination, lifecycle tracking, and planned replacement scheduling.
Common Operational Picture
One Network. One Operational View.
Infrastructure is often spread across data centers, commercial facilities, wireless networks, remote offices, and home offices. RCTS works to eliminate operational silos and provide centralized visibility into network health.
Visibility may include:
- Network availability and switch/router status
- Interface utilization and performance metrics
- Packet loss and latency monitoring
- Wireless client density and channel utilization
- Access point performance
- Temperature and power telemetry (where supported)
- VPN connectivity and remote-site health
- Syslog, SNMP, and NetFlow-capable environments
Service Plans
Choose Your Level of Oversight
Managed services are delivered through our Silver and Gold plans, built on a Bronze-level professional deployment.
Core Deploy
Professionally designed, installed, tested, and documented.
Ideal for
Managed Network
Ongoing oversight that keeps your network healthy as you grow.
Ideal for
Enterprise COP
Centralized visibility and priority escalation for critical environments.
Ideal for
Keep Your Network Performing
Tell us about your environment and we’ll recommend the right level of ongoing oversight.